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We are open for camping
from the begining of March until the end of October. Please
call to make a booking or request a brochure on 01297 442801
(between 9am and 8pm) or e-mail
us.
Terms and Conditions
All guests
(and their visitors) staying at Hook Farm are required to
observe the following conditions:
Arrival
and Departure: From 1st March to 31st May and from 1st
September to 1st November you are welcome to arrive between
1.00pm and 8.00pm. From 1st June to 31st August you are
welcome to arrive between and from 1.00pm to 9.00pm. All
arrivals must register with reception before going on to
the park. Pitches must be vacated by 11.00am on day of departure
leaving the pitch in a tidy manner and, in particular, free
of any fossils or stones collected during the holiday. A
late departure through to 6pm can be arranged (subject to
the pitch being available and minimum 24 hrs notice) for
a fee of 50% of the nightly pitch price.
Dogs:
All dogs must be kept on a lead and exercised in the area
provided. Please ensure that your dog does not cause annoyance
to other park users and is never be left unattended on the
park. Any fouling must be cleared using the bins provided.
Sorry but we do
not accept
Staffordshire Bull Terriers, Rottweilers,
Dobermans and Bullmastiffs.
Noise:
The playing
of vehicle stereos is strictly prohibited on the park. Musical
instruments, radios, CD players and similar appliances should
be used considerately during the day and should not disturb
or be a nuisance to fellow campers. Noise
in general must kept to an absolute minimum after 11.00pm
and before 7am.
BBQs:
No open fires are to be made on the park. Portable barbecues
are permitted but must be at least 6" off the ground
- if a stand is required please use the bricks we have made
available.
Children:
Children must be supervised at all times and children under
8 must always be accompanied by an adult in the washrooms.
Sorry, but water games are not allowed anywhere on the park.
Washroom
Facilites: Please leave the basins, toilets and showers
clean and tidy and as you would wish to find them.
Vehicles,
Terracing and Lighting: Please note that certain areas
of the park are terraced. Please do not climb the banks
and vehicle access must always be via designated roads.
The speed limit is strictly 5mph. The Lym Valley is designated
a "Dark Valley" so the Park has restricted lighting
at night, the use of a torch is strongly recommended.
Groups:
Sorry but groups of more than 5 adults or more than 2 families
together are not accepted unless affiliated to a recognised
club or society. We also do not accept single sex groups
unless by prior arrangement.
General:
All tents, cars and
personal belongings must be contained within the designated
pitch. We are unable to give refunds if the pitch
is vacated early (except in extenuating circumstances and
at the park owner's discretion). We reserve the right to
refuse entry to the park or remove any tent or caravan should
it be considered necessary. The refund of the appropriate
portion of any site rental shall be sufficient discharge
of all obligations to any person who is required to vacate
the park. The park owner shall not be liable for any loss
or damage or accident to any persons or private property,
however caused, whilst staying on the park or using the
facilities or amenities.
Bookings: All bookings made in advance are subject
to the following conditions: For bookings made for the
Low and Mid Season a deposit of £20 is required
immediately by cheque (sorry, we don't accept credit cards)
and the balance can be paid on arrival by cash or cheque.
For bookings made for the High Season a deposit of £30
is required immediately by cheque and the balance must
be made by cheque again at least four weeks in advance
(if the booking is made within four weeks of arrival full
payment must be sent immediately). Please make cheques
payable to "Hook Farm". Please send an SAE
if confirmation of booking is required. Any deposit paid
forms part of the total bill for the booking. The final
bill is the total fee less any deposit paid. The following
is our Cancellation Policy; in the event
of cancellation of a booked holiday seven full days prior
to the arrival date Hook Farm Caravan & Camping Park
will refund any monies paid in full. In the event of cancellation
less than seven full days prior to the arrival date, or
in the event of an early departure of a booked holiday,
Hook Farm Caravan & Camping Park reserves the right
to retain all monies paid unless the pitch can be re-let
in which case a relevant refund will be made. In the event
of failure to arrive without prior notice (and including
failure to arrive by the latest Arrival Times specified
above) Hook Farm Caravan & Camping Park reserves the
right to retain all monies paid.
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