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We are open for camping
from the begining of March until the end of October. Please
call to make a booking or request a brochure on 01297 442801
(between 9am and 8pm) or e-mail
us.
Camping Terms and
Conditions
All guests
(and their visitors) staying at Hook Farm are required to
observe the following conditions:
Arrival
and Departure: From 1st March to 31st March and from
12th September to 1st November you are welcome to arrive
between 1.00pm and 7.00pm. From 1st June to 11th September
you are welcome to arrive between and from 12.00 noon to
8.00pm. All arrivals must register with reception before
going on to the park. Pitches must be vacated by 11.00am
on day of departure leaving the pitch in a tidy manner and,
in particular, free of any fossils or stones collected during
the holiday. Outside of the High Season a late departure
(through to 6pm) can be arranged (subject to the pitch being
available) for a small fee of £5.
Dogs:
All dogs must be kept on a short lead at all times on the
park and exercised in the area provided. Please ensure that
your dog does not cause annoyance to other park users and
is never left unattended on the park. Any fouling must be
cleared using the bins provided. Sorry,
but we do not accept
Staffordshire or English Bull Terriers, Rottweilers,
Dobermans and Bullmastiffs.
Noise:
The playing
of vehicle stereos is strictly prohibited on the park. Musical
instruments, radios, CD players and similar appliances should
be used considerately during the day and should not disturb
or be a nuisance to fellow campers. Noise
in general must kept to an absolute minimum after 11.00pm
and before 7am.
BBQs:
No open fires are to be made on the park. Portable barbecues
are permitted but must be at least 6" off the ground
- if a stand is required please use the bricks we have made
available. Please do not burn wood in the BBQ.
Children:
Children must be supervised at all times and children under
8 must always be accompanied by an adult in the washrooms.
We ask that the play area is not used after 8.30pm. Sorry,
but water games are not allowed anywhere on the park.
Washroom
Facilites: Please leave the basins, toilets and showers
clean and tidy and as you would wish to find them.
Vehicles,
Terracing and Lighting: Please note that certain areas
of the park are terraced. Please do not climb the banks
and vehicle access must always be via designated roads.
The speed limit is strictly 5mph. The Lym Valley is designated
a "Dark Valley" so the Park has restricted lighting
at night, the use of a torch is strongly recommended.
Groups:
Sorry, but groups of more than 4 adults, or more than 2
families together are not accepted unless affiliated to
a recognised club or society. We also do not accept single
sex groups of 4 adults or more unless by prior arrangement.
General:
All tents, cars and
personal belongings must be contained within the designated
pitch. We are unable to give refunds if the pitch
is vacated early (except in extenuating circumstances and
at the park owner's discretion). We reserve the right to
refuse entry to the park or remove any tent or caravan should
it be considered necessary. The refund of the appropriate
portion of any site rental shall be sufficient discharge
of all obligations to any person who is required to vacate
the park. The park owner shall not be liable for any loss
or damage or accident to any persons or private property,
however caused, whilst staying on the park or using the
facilities or amenities.
Bookings: All bookings made in advance are subject
to the following conditions: For bookings made for the
Low and Mid Season a deposit of £20 is required
immediately by cheque (sorry, we don't accept credit cards)
and the balance can be paid on arrival by cash or cheque
with a guarantee card. For bookings made for the High
Season a deposit of £30 is required immediately
by cheque and the balance must be made by cheque again
at least four weeks in advance (if the booking is made
within four weeks of arrival full payment must be sent
immediately). Please make cheques payable to "Hook
Farm". Altenatively a quicker and easier way
to pay is by internet bank transfer - if you would like
to do pay in this way please call us and we will let you
our account details. Please send an SAE if confirmation
of booking is required. Any deposit paid forms part of
the total bill for the booking. The final bill is the
total fee less any deposit paid. The following is our
Cancellation Policy; a full refund will be given in
the event of the cancellation of a holiday fourteen full
days prior to the arrival date. In the event of cancellation
less than fourteen full days prior to the arrival date,
or in the event of an early departure of a booked holiday,
we reserve the right to retain all monies paid unless
the pitch can be re-let in which case a relevant refund
will be made. In the event of failure to arrive without
prior notice (and including failure to arrive by the latest
Arrival Times specified above) we reserve the right to
retain all monies paid.
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